movingimage incident

Videos not being played in some products

Minor Resolved View vendor source →

movingimage experienced a minor incident on October 23, 2023 affecting VideoManager Pro and CorporateTube, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2023, 02:01 PM UTC
Resolved
Oct 23, 2023, 02:37 PM UTC
Duration
36m
Detected by Pingoru
Oct 23, 2023, 02:01 PM UTC

Affected components

VideoManager ProCorporateTube

Update timeline

  1. investigating Oct 23, 2023, 02:01 PM UTC

    Videos currently not being played. We are investigating the issue.

  2. monitoring Oct 23, 2023, 02:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 23, 2023, 02:37 PM UTC

    This incident has been resolved.