movingimage experienced a minor incident on October 25, 2023 affecting VideoManager Pro, lasting 5h 30m. The incident has been resolved; the full update timeline is below.
Affected components
VideoManager Pro
Update timeline
- investigating Oct 25, 2023, 07:00 AM UTC
We are currently investigating this issue.
- identified Oct 25, 2023, 07:54 AM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 25, 2023, 09:44 AM UTC
Fix still in progress
- monitoring Oct 25, 2023, 11:50 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 25, 2023, 11:50 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 25, 2023, 12:30 PM UTC
This incident has been resolved.