movingimage incident

LSPRO Viewer not available

Notice Resolved View vendor source →

movingimage experienced a notice incident on June 24, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2024, 03:32 PM UTC
Resolved
Jun 24, 2024, 03:30 PM UTC
Duration
Detected by Pingoru
Jun 24, 2024, 03:32 PM UTC

Update timeline

  1. resolved Jun 24, 2024, 03:32 PM UTC

    Description: This afternoon, we experienced a failure in our LSPRO viewer service, affecting a subset of users' ability to play videos. Our team identified and resolved the issue promptly. We apologize for any inconvenience this may have caused. Status: Resolved Impact: Users may have experienced interruptions or inability to view videos during this period. Resolution: The issue has been fixed and the service is fully operational. Next Steps: We are investigating the root cause to prevent future occurrences and enhance system reliability. Thank you for your patience and understanding.