movingimage incident

VideoManager Pro - playback of videos with geoblocking security policy

Notice Resolved View vendor source →

movingimage experienced a notice incident on August 20, 2024 affecting VideoManager Pro, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2024, 01:51 PM UTC
Resolved
Aug 20, 2024, 02:16 PM UTC
Duration
25m
Detected by Pingoru
Aug 20, 2024, 01:51 PM UTC

Affected components

VideoManager Pro

Update timeline

  1. investigating Aug 20, 2024, 01:51 PM UTC

    Dear movingimage Users, We are investigating an issue that is affecting the movingimage platform. Affected is VideoManager Pro playback of videos with a geo-blocking security policy. When we have further information or a resolution on this issue, we will post an update on the status page. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team

  2. resolved Aug 20, 2024, 02:16 PM UTC

    Dear movingimage Users, We are pleased to inform you that the identified issue is now resolved. The restored services are listed below. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team