movingimage experienced a notice incident on November 11, 2024 affecting VideoManager Pro and CorporateTube and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
VideoManager ProCorporateTubeWebcastLSPro
Update timeline
- identified Nov 11, 2024, 07:50 AM UTC
Dear movingimage Users, We have identified the cause of this issue and are working to resolve it as soon as possible. The affected services are listed below this email, and on our status page. When we have further information or a resolution on this issue, we will post an update on the status page. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team
- monitoring Nov 11, 2024, 08:13 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 11, 2024, 08:29 AM UTC
This incident has been resolved.