movingimage incident

VMPRO Degraded Performance

Minor Resolved View vendor source →

movingimage experienced a minor incident on February 14, 2025 affecting VideoManager Pro, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2025, 07:26 AM UTC
Resolved
Feb 14, 2025, 07:39 AM UTC
Duration
13m
Detected by Pingoru
Feb 14, 2025, 07:26 AM UTC

Affected components

VideoManager Pro

Update timeline

  1. investigating Feb 14, 2025, 07:26 AM UTC

    Investigating - Dear movingimage Users, We are investigating an issue that is affecting the movingimage platform. The affected services are listed below this email, and on our status page. When we have further information or a resolution on this issue, we will post an update on the status page. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team

  2. monitoring Feb 14, 2025, 07:29 AM UTC

    Dear movingimage Users, We are pleased to inform you that the identified issue is now mitigated. The affected services listed below are being monitored. Thank you for your understanding. If you have any questions, feel free to get in contact with us.

  3. resolved Feb 14, 2025, 07:39 AM UTC

    Dear movingimage Users, We are pleased to inform you that the identified issue is now resolved. The restored services are listed below. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team