Motus experienced a notice incident on July 1, 2025 affecting Mobile Applications, lasting 2h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Mobile Applications
Update timeline
- investigating Jul 01, 2025, 01:08 PM UTC
We are currently experiencing issues with our Mobile App. You are able to review and submit your mileage within the Motus Portal. Login into https://www.motus.com. We will share live status updates here. Thank you for your patience!
- identified Jul 01, 2025, 02:00 PM UTC
We are working on restoring service and most users should be able to use the mobile application without errors.
- monitoring Jul 01, 2025, 02:54 PM UTC
We are seeing improvements in available and will continue to monitor the service availability.
- resolved Jul 01, 2025, 03:10 PM UTC
This incident has been resolved.