Motus Outage History

Motus is up right now

Motus had 4 outages in the last 2 years totaling 30h 2m of downtime — averaging 0.2 incidents per month.

There were 4 Motus outages since July 19, 2024 totaling 30h 2m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.motus.com

Critical August 1, 2025

We're experiencing a partial outage that is impacting access to the mobile app and motus.com.

Detected by Pingoru
Aug 01, 2025, 02:24 PM UTC
Resolved
Aug 02, 2025, 01:20 PM UTC
Duration
22h 56m
Affected: Motus.comMobile Applications
Timeline · 3 updates
  1. investigating Aug 01, 2025, 02:24 PM UTC

    We are aware of a technical concern and our team is working to resolve it as quickly as possible. We will share live status updates here. Thank you for your patience!

  2. monitoring Aug 02, 2025, 02:33 AM UTC

    We have resolved the problem and are monitoring the our services for errors.

  3. resolved Aug 02, 2025, 01:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 1, 2025

Issues with Mobile Application

Detected by Pingoru
Jul 01, 2025, 01:08 PM UTC
Resolved
Jul 01, 2025, 03:10 PM UTC
Duration
2h 2m
Affected: Mobile Applications
Timeline · 4 updates
  1. investigating Jul 01, 2025, 01:08 PM UTC

    We are currently experiencing issues with our Mobile App. You are able to review and submit your mileage within the Motus Portal. Login into https://www.motus.com. We will share live status updates here. Thank you for your patience!

  2. identified Jul 01, 2025, 02:00 PM UTC

    We are working on restoring service and most users should be able to use the mobile application without errors.

  3. monitoring Jul 01, 2025, 02:54 PM UTC

    We are seeing improvements in available and will continue to monitor the service availability.

  4. resolved Jul 01, 2025, 03:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 31, 2024

Mobile Applications Issue

Detected by Pingoru
Jul 31, 2024, 09:37 PM UTC
Resolved
Jul 31, 2024, 10:04 PM UTC
Duration
26m
Affected: Mobile Applications
Timeline · 2 updates
  1. identified Jul 31, 2024, 09:37 PM UTC

    We are experiencing intermittent issues with our Mobile Application.

  2. resolved Jul 31, 2024, 10:04 PM UTC

    This has been resolved.

Read the full incident report →

Critical July 19, 2024

Motus MMS Outage

Detected by Pingoru
Jul 19, 2024, 09:35 AM UTC
Resolved
Jul 19, 2024, 02:13 PM UTC
Duration
4h 37m
Affected: Motus MMS
Timeline · 4 updates
  1. investigating Jul 19, 2024, 09:35 AM UTC

    Our Motus MMS solution is experiencing an outage and we are investigating the issue.

  2. investigating Jul 19, 2024, 10:26 AM UTC

    This incident appears to be related to a global IT outage that is underway, and we are reaching out to our vendors at this time for an update.

  3. monitoring Jul 19, 2024, 11:25 AM UTC

    We have brought the system back online and are monitoring the situation at this time.

  4. resolved Jul 19, 2024, 02:13 PM UTC

    This incident has been resolved.

Read the full incident report →