MOREnet experienced a major incident on August 25, 2025 affecting MOREnet Aggregation, lasting 22h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 25, 2025, 03:41 PM UTC
We are currently investigating a disruption affecting CoMo Connect's aggregation circuits. Further updates will be provided as we coordinate with their NOC team. Affected sites are as follows: Jamestown School Warsaw Branch - Boonslick Regional Library Cole Camp R-I Lincoln R-II Warsaw R-IX Waverly Branch - Trails Regional Library MOREnet NOC
- investigating Aug 25, 2025, 03:51 PM UTC
CoMo has located a fault in Kansas City. Efforts are underway to dispatch teams. MOREnet NOC
- identified Aug 25, 2025, 06:29 PM UTC
Damage has been located. Crews are enroute to the damage site. There is no ETA/ETR at this time. MOREnet NOC
- identified Aug 26, 2025, 01:37 AM UTC
Technicians advise trenching is nearing completion. Fiber is currently being pulled west. There is no update on ETR as of this update. MOREnet NOC
- resolved Aug 26, 2025, 01:45 PM UTC
This incident has been resolved.