MOREnet experienced a notice incident on August 26, 2025 affecting MOREnet Backbone and MOREnet Aggregation and 1 more component, lasting 1d 17h. The incident has been resolved; the full update timeline is below.
Affected components
MOREnet BackboneMOREnet AggregationMOREnet Fiber
Update timeline
- investigating Aug 26, 2025, 08:37 PM UTC
At about 2:30pm MOREnet network experienced an outage in the St Louis area. We have contacted the telco who suspects fiber cut and enroute to diagnose.
- investigating Aug 27, 2025, 12:54 AM UTC
Telco technicians continue to investigate location of damaged fiber.
- identified Aug 27, 2025, 02:22 AM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 27, 2025, 02:44 PM UTC
Our most recent update is the carrier is pulling in new fiber now. Once complete they can begin splicing.
- identified Aug 27, 2025, 08:02 PM UTC
We thank you for your continued patience on this over 24 hr outage. Crews are currently splicing fiber. No ETR
- resolved Aug 28, 2025, 02:25 PM UTC
This incident has been resolved.