MOREnet incident

MOREnet TMS Service Incident - Notice

Minor Resolved View vendor source →

MOREnet experienced a minor incident on May 28, 2026 affecting Threat Management Solution - K12 and Threat Management Solution - Libraries and 1 more component, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 04:25 PM UTC
Resolved
May 28, 2026, 06:32 PM UTC
Duration
2h 7m
Detected by Pingoru
May 28, 2026, 04:25 PM UTC

Affected components

Threat Management Solution - K12Threat Management Solution - LibrariesThreat Management Solution - Affiliates

Update timeline

  1. investigating May 28, 2026, 04:25 PM UTC

    MOREnet staff have identified or have been notified of an issue that may impact your services. Fortiguard is currently experiencing an issue with one of their DNS Servers which may be causing issues with internet traffic and content filtering. We are working on a resolution at this time. Once a resolution is found, we will apply all necessary changes to restore services and will update accordingly.

  2. resolved May 28, 2026, 06:32 PM UTC

    Fortiguard is reporting that the issue has been resolved, if you are still experiencing issues, please reach out to the MOREnet Technical Support by e-mailing [email protected] or by calling (573) 884-8694 to open a case. Thank You