Moody's incident

GRID Reporting unavailable due to AWS Outage

Notice Resolved View vendor source →

Moody's experienced a notice incident on October 20, 2025 affecting 🇺🇸 USA - us.maxsight.com, lasting 17h 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 02:58 PM UTC
Resolved
Oct 21, 2025, 08:38 AM UTC
Duration
17h 39m
Detected by Pingoru
Oct 20, 2025, 02:58 PM UTC

Affected components

🇺🇸 USA - us.maxsight.com

Update timeline

  1. identified Oct 20, 2025, 02:58 PM UTC

    Customers using the GRID Reporting may experience problems viewing dashboards and exporting data. This is due to a global AWS outage outside of Moody’s control. We are actively monitoring the situation and will provide updates as recovery progresses. Please note that this does not impact Maxsight Reports and is specific to the GRID Report product.

  2. resolved Oct 21, 2025, 08:38 AM UTC

    This incident has been resolved.