Moody's incident

Maxsight EU - Applications stuck automating

Minor Resolved View vendor source →

Moody's experienced a minor incident on November 12, 2025 affecting 🇪🇺 EU - eu.maxsight.com, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2025, 10:24 AM UTC
Resolved
Nov 12, 2025, 12:47 PM UTC
Duration
2h 23m
Detected by Pingoru
Nov 12, 2025, 10:24 AM UTC

Affected components

🇪🇺 EU - eu.maxsight.com

Update timeline

  1. investigating Nov 12, 2025, 10:24 AM UTC

    We are currently experiencing performance issues where some applications are remaining in "automating" status for longer than expected. Our engineers are actively investigating and working to resolve this issue as soon as possible.

  2. monitoring Nov 12, 2025, 11:06 AM UTC

    Performance has now improved and we are continuing to monitor the situation.

  3. resolved Nov 12, 2025, 12:47 PM UTC

    This incident has been resolved.