Monzo experienced a minor incident on June 7, 2020, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 07, 2020, 09:49 PM UTC
We are investigating an issue with faster payments. Bank transfers may be delayed or not work as intended expected.
- investigating Jun 07, 2020, 10:01 PM UTC
We are experiencing intermittent problems when sending Faster Payments. Some faster payments could be delayed by a up to a couple of minutes.
- resolved Jun 07, 2020, 11:42 PM UTC
We’ve resolved an issue with bank transfers that resulted in small amount being delayed for up to 5 minutes. If a transfer into a Monzo account has not arrived, please ask the sender to retry the transfer if it was returned to the sending account. We apologise for the inconvenience.