Monzo incident

We're experiencing issues with our phone lines.

Notice Resolved View vendor source →

Monzo experienced a notice incident on March 2, 2026 affecting ☎️ Phone Support, lasting 5h 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2026, 11:52 AM UTC
Resolved
Mar 02, 2026, 05:08 PM UTC
Duration
5h 15m
Detected by Pingoru
Mar 02, 2026, 11:52 AM UTC

Affected components

☎️ Phone Support

Update timeline

  1. investigating Mar 02, 2026, 11:52 AM UTC

    We're experiencing issues with our phone lines right now, which means your calls might not connect. To talk to us, please use the in-app chat. We're investigating the issue and will share updates as we learn more.

  2. resolved Mar 02, 2026, 05:08 PM UTC

    This incident has been resolved.