Monzo experienced a major incident on July 15, 2020, lasting 40m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jul 15, 2020, 11:02 AM UTC
We are aware some customers are unable to add their cards to Google Pay and Apple Pay. This is an issue across multiple Mastercard cards and we are looking to resolve this soon. Please try again later today.
- resolved Jul 15, 2020, 11:43 AM UTC
We are aware some customers are unable to add their cards to Google Pay and Apple Pay. This is an issue across multiple Mastercard cards and we are looking to resolve this soon. Please try again later today.