Monzo experienced a minor incident on July 15, 2020, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 15, 2020, 03:29 PM UTC
We are aware that some customers are unable to add their cards to Google Pay and Apple Pay, just like this morning. We are working with Mastercard to resolve this.
- investigating Jul 15, 2020, 04:11 PM UTC
Most users are able to add their Monzo card to Google Pay and Apple Pay again, but we are keeping an eye on the issue. We are working with Mastercard to confirm that the issues have been resolved.
- resolved Jul 15, 2020, 04:33 PM UTC
You can add your Monzo card to Apple Pay and Google Pay again! We're keeping an eye out for any issues.