Monzo experienced a major incident on July 17, 2020, lasting 1h 30m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 17, 2020, 09:32 PM UTC
We’ve identified an issue with reaching the Monzo app and online card transaction verification. We are currently investigating and will post more updates when we know more information.
- investigating Jul 17, 2020, 09:41 PM UTC
We’ve identified an issue related to Cloudflare affecting the Monzo app and online card verification. We are currently monitoring the issue and will post more updates as we know more.
- monitoring Jul 17, 2020, 09:48 PM UTC
We're seeing a recovery for app connectivity and card verification related to a wider Cloudflare issue. We continue to monitor the situation and we'll let you know if anything changes.
- resolved Jul 17, 2020, 11:03 PM UTC
We're seeing a recovery for app connectivity and card verification related to a wider Cloudflare issue. We continue to monitor the situation and we'll let you know if anything changes.