Monzo incident

Online payments are back to normal operation

Minor Resolved View vendor source →

Monzo experienced a minor incident on January 1, 2021, lasting 9h 18m. The incident has been resolved; the full update timeline is below.

Started
Jan 01, 2021, 08:21 AM UTC
Resolved
Jan 01, 2021, 05:39 PM UTC
Duration
9h 18m
Detected by Pingoru
Jan 01, 2021, 08:21 AM UTC

Update timeline

  1. investigating Jan 01, 2021, 08:21 AM UTC

    We are aware some customers are having issues making payments online. If you are experiencing problems, please wait a little while and try again.

  2. resolved Jan 01, 2021, 05:39 PM UTC

    Earlier today some customers were having issues making payments online. This issue is now resolved and payments should be working as normal.