Monzo incident

We were experiencing some issues at the moment with verifying online payments

Minor Resolved View vendor source →

Monzo experienced a minor incident on June 21, 2022, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2022, 06:59 AM UTC
Resolved
Jun 21, 2022, 07:45 AM UTC
Duration
45m
Detected by Pingoru
Jun 21, 2022, 06:59 AM UTC

Update timeline

  1. investigating Jun 21, 2022, 06:59 AM UTC

    Customers are currently unable to approve payments made online, and Monzo.me links are not available. Other banking functions are working normally. We are investigating with our network providers and will provide more updates soon.

  2. monitoring Jun 21, 2022, 07:13 AM UTC

    Services are available again, we're continuing to monitor closely. Customers were unable to approve payments made online, and Monzo.me links were not available. Other banking functions are working normally.

  3. resolved Jun 21, 2022, 07:45 AM UTC

    Services are available again, this issue is over. Customers were unable to approve payments made online, and Monzo.me links were not available. Other banking functions are working normally.