Mono Solutions incident

Issues with installing SSL

Minor Resolved View vendor source →

Mono Solutions experienced a minor incident on October 25, 2021 affecting Website, lasting 5h 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2021, 06:44 AM UTC
Resolved
Oct 25, 2021, 12:25 PM UTC
Duration
5h 41m
Detected by Pingoru
Oct 25, 2021, 06:44 AM UTC

Affected components

Website

Update timeline

  1. investigating Oct 25, 2021, 06:44 AM UTC

    We are currently investigating an issue with installing new SSL certificates on domains.

  2. investigating Oct 25, 2021, 07:18 AM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 25, 2021, 08:36 AM UTC

    We are still investigating this. The issue only affects small amount of users.

  4. resolved Oct 25, 2021, 12:25 PM UTC

    The issue has been solved. We had a diskspace issue that was interfiering with some of the SSL orders.