Mono Solutions experienced a major incident on March 2, 2022 affecting Editor and RAI, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
EditorRAI
Update timeline
- investigating Mar 02, 2022, 08:04 AM UTC
We are currently investigating the issue.
- investigating Mar 02, 2022, 08:09 AM UTC
We are continuing to investigate this issue.
- monitoring Mar 02, 2022, 08:36 AM UTC
The issue has been fixed and we are already seeing the editor coming back online. We will provide more information once this has been resolved.
- resolved Mar 02, 2022, 08:59 AM UTC
RAI and the editor are now up and working again. The incident was caused by an unusual load on our DNS.