Mono Solutions incident

Ecwid storefronts and control panels are unavailable

Major Resolved View vendor source →

Mono Solutions experienced a major incident on May 20, 2022 affecting Third Party Products, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2022, 11:49 AM UTC
Resolved
May 20, 2022, 12:30 PM UTC
Duration
40m
Detected by Pingoru
May 20, 2022, 11:49 AM UTC

Affected components

Third Party Products

Update timeline

  1. investigating May 20, 2022, 11:49 AM UTC

    Users may experience that the Ecwid storefronts and control panels are currently unavailable. Ecwid is investigating the issue and we'll update our status page according to Ecwid's findings.

  2. resolved May 20, 2022, 12:30 PM UTC

    Ecwid's developers have released a fix, and all Ecwid stores and control panels are up and running again. We are monitoring the results now.