Mono Solutions incident

Issues accessing RAI, Editor and live sites

Major Resolved View vendor source →

Mono Solutions experienced a major incident on November 30, 2022 affecting Website and Editor, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2022, 12:27 PM UTC
Resolved
Nov 30, 2022, 02:03 PM UTC
Duration
1h 35m
Detected by Pingoru
Nov 30, 2022, 12:27 PM UTC

Affected components

WebsiteEditor

Update timeline

  1. investigating Nov 30, 2022, 12:27 PM UTC

    We are currently investigating the issue.

  2. monitoring Nov 30, 2022, 12:57 PM UTC

    We were under DNS attack and we have implemented measures to block the attack. The Mono services should be already online or becoming online as we speak. The team is still monitoring the servers.

  3. resolved Nov 30, 2022, 02:03 PM UTC

    The incident has been resolved. The team will continue monitoring the server load.