Mono Solutions incident

RAI, editor and websites currently not available

Critical Resolved View vendor source →

Mono Solutions experienced a critical incident on November 14, 2023 affecting Website and Editor and 1 more component, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2023, 07:18 AM UTC
Resolved
Nov 14, 2023, 10:28 AM UTC
Duration
3h 9m
Detected by Pingoru
Nov 14, 2023, 07:18 AM UTC

Affected components

WebsiteEditorRAI

Update timeline

  1. investigating Nov 14, 2023, 07:18 AM UTC

    We are investigating an issue with our nameservers being unreachable.

  2. monitoring Nov 14, 2023, 08:54 AM UTC

    We have isolated the problem and implemented the changes needed and we are monitoring.

  3. resolved Nov 14, 2023, 10:28 AM UTC

    The incident has been resolved.