Mono Solutions incident

Editor and sites currently down

Critical Resolved View vendor source →

Mono Solutions experienced a critical incident on September 27, 2024 affecting Website and Editor, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2024, 10:02 AM UTC
Resolved
Sep 27, 2024, 12:35 PM UTC
Duration
2h 33m
Detected by Pingoru
Sep 27, 2024, 10:02 AM UTC

Affected components

WebsiteEditor

Update timeline

  1. investigating Sep 27, 2024, 10:02 AM UTC

    We are experiencing some issues with editor and sites not available. We are currently investigating.

  2. monitoring Sep 27, 2024, 10:29 AM UTC

    We see editor and sites are coming back up and we are monitoring the status.

  3. resolved Sep 27, 2024, 12:35 PM UTC

    At approximately 12:00 today, we experienced an issue with one of the servers in our European fleet, impacting our editor and sites for some of our European clients. The downtime lasted between 5 minutes. While we will continue closely monitoring, we consider the incident resolved.