Mono Solutions experienced a minor incident on May 8, 2025 affecting Third Party Products, lasting 2h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Third Party Products
Update timeline
- investigating May 08, 2025, 12:28 PM UTC
Our 3rd party ecommerce provider Ecwid is having an incident and you might experience some issues with Ecommerce. We will keep you updated.
- resolved May 08, 2025, 02:40 PM UTC
The Ecwid control panel and shops are now loading correctly again. All the data (products, orders, your store settings, etc) are safe and intact.