Monkey Tree Hosting incident

Issues using Microsoft 365 services

Minor Resolved View vendor source →

Monkey Tree Hosting experienced a minor incident on September 2, 2024, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2024, 09:37 AM UTC
Resolved
Sep 02, 2024, 12:00 PM UTC
Duration
2h 22m
Detected by Pingoru
Sep 02, 2024, 09:37 AM UTC

Update timeline

  1. investigating Sep 02, 2024, 09:37 AM UTC

    Users in the United Kingdom have reported issues using Microsoft 365 services..

  2. identified Sep 02, 2024, 09:38 AM UTC

    Microsoft are reviewing service monitoring telemetry and networking logs to isolate the root cause..

  3. resolved Sep 02, 2024, 12:00 PM UTC

    Microsft have determined through service telemetry that the Microsoft 365 service and environment was healthy. An external ISP networking issue may have resulted in access issues or latency. A service incident didn't actually occur and this communication will expire in 24 hours..