Monkey Tree Hosting experienced a major incident on May 24, 2026, lasting 14h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 24, 2026, 12:30 AM UTC
Our Monitoring Platforms have alerted to a full service outage of our MTH-1 Datacenter..
- investigating May 24, 2026, 01:30 AM UTC
Engineers are due on-site by 3am to investigate..
- identified May 24, 2026, 03:00 AM UTC
A Power Feed fault has been identified. Remedial works are underway, whilst Emergency Electricians are due by 5am..
- monitoring May 24, 2026, 05:00 AM UTC
We implemented a fix and are currently monitoring the result..
- monitoring May 24, 2026, 09:30 AM UTC
We are seeing the majority of services now responding..
- monitoring May 24, 2026, 11:00 AM UTC
A small subset of services are still affected, and remedial works are underway..
- resolved May 24, 2026, 02:30 PM UTC
Shared Hosting services are now fully resolved..