Monkey Exchange incident

Indisponibilidade Portal Monkey Exchange

Critical Resolved View vendor source →

Monkey Exchange experienced a critical incident on March 13, 2020 affecting PORTAL, lasting 6h 48m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2020, 08:36 PM UTC
Resolved
Mar 14, 2020, 03:24 AM UTC
Duration
6h 48m
Detected by Pingoru
Mar 13, 2020, 08:36 PM UTC

Affected components

PORTAL

Update timeline

  1. investigating Mar 13, 2020, 08:36 PM UTC

    No momento, nosso portal se encontra Indisponível. Nossa equipe está trabalhando para identificar a causa raiz e implementar uma solução. Enviaremos uma atualização adicional no próximos minutos.

  2. investigating Mar 13, 2020, 08:39 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 13, 2020, 08:42 PM UTC

    Nossa equipe identificou o erro. Estamos trabalhando para corrigi-lo, o tempo estimado é de 1 hora.

  4. identified Mar 13, 2020, 10:39 PM UTC

    Nossa equipe continua trabalhando para resolver o problema.

  5. resolved Mar 14, 2020, 03:24 AM UTC

    This incident has been resolved.