Monkey Exchange incident

Indisponibilidade Monkey Exchange

Minor Resolved View vendor source →

Monkey Exchange experienced a minor incident on April 21, 2020 affecting PORTAL and WEBHOOKS and 1 more component, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2020, 04:08 PM UTC
Resolved
Apr 21, 2020, 04:44 PM UTC
Duration
36m
Detected by Pingoru
Apr 21, 2020, 04:08 PM UTC

Affected components

PORTALWEBHOOKSINTEGRATIONAPIOPERATIONS

Update timeline

  1. investigating Apr 21, 2020, 04:08 PM UTC

    Estamos investigando uma elevação em nosso error rate.

  2. identified Apr 21, 2020, 04:15 PM UTC

    A causa raiz do problema foi encontrada, o time está trabalhando na resolução.

  3. monitoring Apr 21, 2020, 04:22 PM UTC

    Uma correção foi aplicada, estamos monitorando a normalização do ambiente.

  4. resolved Apr 21, 2020, 04:44 PM UTC

    O incidente foi resolvido.