Monkey Exchange incident

[Buyer] - Dashboards

Minor Resolved View vendor source →

Monkey Exchange experienced a minor incident on July 26, 2021 affecting PORTAL, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2021, 12:42 PM UTC
Resolved
Jul 26, 2021, 02:34 PM UTC
Duration
1h 51m
Detected by Pingoru
Jul 26, 2021, 12:42 PM UTC

Affected components

PORTAL

Update timeline

  1. investigating Jul 26, 2021, 12:42 PM UTC

    We are investigating reports of error on access our dashboards.

  2. identified Jul 26, 2021, 01:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 26, 2021, 01:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 26, 2021, 02:34 PM UTC

    This incident has been resolved.