Monkey Exchange incident

Increased errors

Minor Resolved View vendor source →

Monkey Exchange experienced a minor incident on February 2, 2022 affecting PORTAL and API and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2022, 12:07 AM UTC
Resolved
Feb 02, 2022, 12:29 AM UTC
Duration
21m
Detected by Pingoru
Feb 02, 2022, 12:07 AM UTC

Affected components

PORTALAPIOPERATIONS

Update timeline

  1. investigating Feb 02, 2022, 12:07 AM UTC

    We are currently experiencing an increased error rate in Monkey services.

  2. identified Feb 02, 2022, 12:18 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 02, 2022, 12:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 02, 2022, 12:29 AM UTC

    This incident has been resolved.