Monkey Exchange incident

[BRAZIL] - [SUPPLY PLUS] - At the moment, we are encountering a performance degradation issue on our frontend.

Notice Resolved View vendor source →

Monkey Exchange experienced a notice incident on October 3, 2023 affecting PORTAL, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2023, 12:37 PM UTC
Resolved
Oct 03, 2023, 01:38 PM UTC
Duration
1h 1m
Detected by Pingoru
Oct 03, 2023, 12:37 PM UTC

Affected components

PORTAL

Update timeline

  1. investigating Oct 03, 2023, 12:37 PM UTC

    We are currently investigating this issue.

  2. identified Oct 03, 2023, 01:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 03, 2023, 01:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 03, 2023, 01:38 PM UTC

    This incident has been resolved.