Monkey Exchange incident

Issue with operation approval

Minor Resolved View vendor source →

Monkey Exchange experienced a minor incident on January 17, 2024 affecting API and OPERATIONS, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2024, 02:10 PM UTC
Resolved
Jan 17, 2024, 02:38 PM UTC
Duration
27m
Detected by Pingoru
Jan 17, 2024, 02:10 PM UTC

Affected components

APIOPERATIONS

Update timeline

  1. investigating Jan 17, 2024, 02:10 PM UTC

    [EN] We are investigating a performance degradation related to operation approval/signing. [PT] Estamos investigando uma degradação de desempenho relacionada à aprovação/assinatura de operações.

  2. monitoring Jan 17, 2024, 02:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 17, 2024, 02:38 PM UTC

    This incident has been resolved.