Monkey Exchange incident

[BRAZIL] - [SUPPLY PLUS] - Performance instability

Minor Resolved View vendor source →

Monkey Exchange experienced a minor incident on March 15, 2024 affecting PORTAL and REPORT and 1 more component, lasting 3h 37m. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2024, 03:11 PM UTC
Resolved
Mar 15, 2024, 06:48 PM UTC
Duration
3h 37m
Detected by Pingoru
Mar 15, 2024, 03:11 PM UTC

Affected components

PORTALREPORTNOTIFICATIONWEBHOOKSINTEGRATIONAPIOPERATIONS

Update timeline

  1. investigating Mar 15, 2024, 03:11 PM UTC

    At the moment, we are investigating a performance degradation

  2. monitoring Mar 15, 2024, 05:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 15, 2024, 06:48 PM UTC

    This incident has been resolved.