Monkey Exchange incident

We are currently experiencing a performance degradation issue affecting platform.

Minor Resolved View vendor source →

Monkey Exchange experienced a minor incident on June 16, 2025 affecting PORTAL and REPORT and 1 more component, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2025, 02:23 PM UTC
Resolved
Jun 16, 2025, 03:01 PM UTC
Duration
37m
Detected by Pingoru
Jun 16, 2025, 02:23 PM UTC

Affected components

PORTALREPORTNOTIFICATIONWEBHOOKSINTEGRATIONAPIOPERATIONS

Update timeline

  1. investigating Jun 16, 2025, 02:23 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 16, 2025, 02:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 16, 2025, 03:01 PM UTC

    This incident has been resolved.