MongoDB incident

Atlas UI Project Overview Page Infinite Loading

Minor Resolved View vendor source →

MongoDB experienced a minor incident on October 1, 2025 affecting MongoDB Cloud, lasting 3h 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 06:12 PM UTC
Resolved
Oct 01, 2025, 09:51 PM UTC
Duration
3h 39m
Detected by Pingoru
Oct 01, 2025, 06:12 PM UTC

Affected components

MongoDB Cloud

Update timeline

  1. investigating Oct 01, 2025, 06:12 PM UTC

    We are investigating an issue where the project overview page appears to be loading infinitely.

  2. identified Oct 01, 2025, 06:30 PM UTC

    A new component in the Project Overview page is infinitely loading. The rest of the Overview page is unaffected, and cluster health is unaffected. A fix is being worked on.

  3. monitoring Oct 01, 2025, 09:19 PM UTC

    A fix has been deployed and is being monitored.

  4. resolved Oct 01, 2025, 09:51 PM UTC

    This incident has been resolved.