MongoDB incident

Flex to Dedicated upgrades are currently failing and resulting in the Dedicated cluster having no monitoring

Minor Resolved View vendor source →

MongoDB experienced a minor incident on October 2, 2025 affecting MongoDB Cloud, lasting 3h 32m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 06:13 PM UTC
Resolved
Oct 02, 2025, 09:46 PM UTC
Duration
3h 32m
Detected by Pingoru
Oct 02, 2025, 06:13 PM UTC

Affected components

MongoDB Cloud

Update timeline

  1. identified Oct 02, 2025, 06:13 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 02, 2025, 09:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 02, 2025, 09:46 PM UTC

    This incident has been resolved. Upgrades should complete normally. Any affected clusters should be returned to healthy.