MongoDB experienced a critical incident on February 12, 2026 affecting MongoDB Cloud, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
MongoDB Cloud
Update timeline
- investigating Feb 12, 2026, 10:10 PM UTC
We are currently investigating elevated errors for customers attempting to create a cluster on AWS
- identified Feb 12, 2026, 11:00 PM UTC
We have identified the root cause and are implementing a fix to remediate the situation
- monitoring Feb 12, 2026, 11:08 PM UTC
We have implemented the fix. Customers will now be able to create new clusters on AWS.
- resolved Feb 12, 2026, 11:10 PM UTC
This incident has been resolved.