MongoDB incident

Atlas Charts users unable to login

Notice Resolved View vendor source →

MongoDB experienced a notice incident on April 1, 2026 affecting MongoDB Charts, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 12:55 PM UTC
Resolved
Apr 01, 2026, 12:55 PM UTC
Duration
—
Detected by Pingoru
Apr 01, 2026, 12:55 PM UTC

Affected components

MongoDB Charts

Update timeline

  1. resolved Apr 01, 2026, 12:55 PM UTC

    Some Atlas users may be unable to access Charts and the Visualization page due to repeated login prompts or unauthorized errors when attempting to sign in. Our engineers have identified a recent change as the likely cause, have rolled it back, and are monitoring the service to confirm that normal access has been restored.