MongoDB incident

[Atlas for Government] Data plane node logs unavailable for last 6 days

MongoDB experienced a minor incident on May 22, 2026 affecting MongoDB Atlas for Government, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started: May 22, 2026, 08:32 PM UTC
Resolved: May 22, 2026, 10:17 PM UTC
Duration: 1h 45m
Detected by Pingoru: May 22, 2026, 08:32 PM UTC

Affected components

MongoDB Atlas for Government

Update timeline

investigating May 22, 2026, 08:32 PM UTC

The data plane node logs (mongod, audit logs, etc.) are unavailable since May 14th 4am UTC for clusters in Azure, GCP, and AWS gov-cloud regions. We have identified the root cause and are actively working on a fix.
monitoring May 22, 2026, 09:17 PM UTC

We have applied the fix. The data plane node logs will start to be available to customers within the next 30 minutes.
resolved May 22, 2026, 10:17 PM UTC

The data plane node log download has recovered.