MongoDB incident

MongoDB Atlas: Clusters with nodes in GCP slow to recover

Minor Resolved View vendor source →

MongoDB experienced a minor incident on October 23, 2025 affecting MongoDB Cloud, lasting 5h 3m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2025, 03:49 PM UTC
Resolved
Oct 23, 2025, 08:52 PM UTC
Duration
5h 3m
Detected by Pingoru
Oct 23, 2025, 03:49 PM UTC

Affected components

MongoDB Cloud

Update timeline

  1. monitoring Oct 23, 2025, 03:49 PM UTC

    Since approximately 14:00 UTC on 2025-10-22, a small number of Atlas clusters with nodes in GCP were slow to recover from maintenance or other shutdown events. Affected clusters would have had a node down for an extended period of time while the "blue bar" in the Atlas web UI indicated that we are still trying to recover the node. As only a minority of nodes in each cluster could have been affected, underlying cluster health was not affected. While we have corrected all affected clusters, we are still monitoring to ensure the issue does not recur.

  2. resolved Oct 23, 2025, 08:52 PM UTC

    This incident has been resolved.