Monday incident

Investigating issues with delays in processing Mass Emails

Minor Resolved View vendor source →
Started
Apr 28, 2026, 02:11 PM UTC
Resolved
Apr 29, 2026, 12:55 PM UTC
Duration
22h 44m
Detected by Pingoru
Apr 28, 2026, 02:11 PM UTC

Affected components

Emails & Activities

Update timeline

  1. monitoring Apr 28, 2026, 02:11 PM UTC

    We are currently investigating reports of issues related to delays in processing Mass Emails. While there is no data loss, users can expect delays of up to a few hours to see their Mass Emails in the Mass Emails Analytics menu and in their Sent folders in their inbox.

  2. resolved Apr 29, 2026, 12:55 PM UTC

    The Mass Emails issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience

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