Monday experienced a critical incident on September 5, 2026 affecting Platform and Platform and 1 more component, lasting 2h 7m. The incident has been resolved; the full update timeline is below.
Affected components
PlatformPlatformPlatform
Update timeline
- investigating Sep 05, 2026, 08:31 AM UTC
We are currently investigating reports of connectivity issues across the platform. Our team is working to resolve this promptly.
- investigating Sep 05, 2026, 08:32 AM UTC
We are continuing to investigate this issue.
- investigating Sep 05, 2026, 08:40 AM UTC
We are currently investigating and working on the platform to gain access back to it.
- investigating Sep 05, 2026, 08:52 AM UTC
We are continuing to investigate this issue.
- identified Sep 05, 2026, 09:00 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 05, 2026, 09:45 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 05, 2026, 10:03 AM UTC
We are continuing to monitor for any further issues.
- resolved Sep 05, 2026, 10:39 AM UTC
This incident has been resolved.