Monday incident

Investigating loading issues on the platform on AU servers

Minor Resolved View vendor source →

Monday experienced a minor incident on June 30, 2025 affecting Platform and Platform and 1 more component, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2025, 05:09 AM UTC
Resolved
Jun 30, 2025, 07:16 AM UTC
Duration
2h 6m
Detected by Pingoru
Jun 30, 2025, 05:09 AM UTC

Affected components

PlatformPlatformPlatform

Update timeline

  1. investigating Jun 30, 2025, 05:09 AM UTC

    We are currently investigating reports of loading issues across the platform on AU servers. Our team is working to resolve this promptly.

  2. investigating Jun 30, 2025, 05:10 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 30, 2025, 06:20 AM UTC

    Our team has identified this being related to a security software conflicting with the platform. Our developers are working to resolve this as soon as possible.

  4. monitoring Jun 30, 2025, 07:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jun 30, 2025, 07:06 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jun 30, 2025, 07:16 AM UTC

    This incident has been resolved.