Monday incident

Investigating issues with Processing Payment

Minor Resolved View vendor source →

Monday experienced a minor incident on November 18, 2025 affecting Billing and Billing and 1 more component, lasting 4h 9m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:57 PM UTC
Resolved
Nov 18, 2025, 05:06 PM UTC
Duration
4h 9m
Detected by Pingoru
Nov 18, 2025, 12:57 PM UTC

Affected components

BillingBillingBilling

Update timeline

  1. investigating Nov 18, 2025, 12:57 PM UTC

    We are currently investigating reports of payment-related issues. Our team is looking into this and will provide you with a response shortly.

  2. resolved Nov 18, 2025, 05:06 PM UTC

    The issue with payments has been successfully resolved.