Mollie incident

External - Bancontact: Major disruption

Major Resolved

Mollie experienced a major incident on September 1, 2026 affecting Local payment methods (Bancontact), lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 11:21 AM UTC
Resolved
Sep 01, 2026, 11:38 AM UTC
Duration
17m
Detected by Pingoru
Sep 01, 2026, 11:21 AM UTC

Affected components

Local payment methods (Bancontact)

Update timeline

  1. investigating Sep 01, 2026, 11:21 AM UTC

    We are currently investigating a major disruption affecting Bancontact payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We will provide updates as they become available.

  2. identified Sep 01, 2026, 11:24 AM UTC

    We have identified the issue external to our platform. We are in close contact with our partners to resolve the issue and will provide updates as they become available.

  3. monitoring Sep 01, 2026, 11:28 AM UTC

    We are observing a recovery of service and will continue to monitor the situation.

  4. resolved Sep 01, 2026, 11:38 AM UTC

    This incident has been resolved.