Molecule experienced a notice incident on June 26, 2020 affecting Molecule, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 26, 2020, 02:09 PM UTC
Some users may be experiencing a 500 Server Error when logging into the Molecule web application. This is a result of a security update from our release last night. In the event you experience this, you will need to temporarily access the Molecule web application via a different web browser (or even incognito/private window of your usual browser). This is a temporary workaround and we plan to address the underlying issue within the next hour or two. We apologize for the inconvenience. Feel free to reach out to [email protected] if you continue to have problems in a different browser.
- resolved Jun 26, 2020, 02:55 PM UTC
The login issue has been resolved and all users should be able to access Molecule as usual. We apologize for the inconvenience.