Molecule experienced a notice incident on September 28, 2020 affecting Molecule, lasting 2h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 28, 2020, 10:25 PM UTC
Molecule is currently experiencing some infrastructure issues that might result in slowness of processing transactions or data within the app. The team is currently investigating the issue and will report back as soon as possible on resolution to address the issue.
- resolved Sep 29, 2020, 12:32 AM UTC
The primary underlying causes of the infrastructure slowness have been identified and resolved at this time. The issue was with our queuing infrastructure and we will be monitoring it closely for the next several days to minimize any further customer impacts. To ensure position and P&L quality, we have refreshed valuations for trades that were created or modified today.